Hi @N727RV, and welcome to the Forum.
Beside the useful suggestions above (the Diagnostic Report is very important for the Team), if you didn’t do, I suggest you go through this helpful video:
For Windows:
For Mac:
Hi @N727RV, and welcome to the Forum.
Beside the useful suggestions above (the Diagnostic Report is very important for the Team), if you didn’t do, I suggest you go through this helpful video:
For Windows:
For Mac: