I BOUGHT A UR44 BUT CAN'T DOWNLOAD CUBASE AI 7

I guys, I bought an UR44 steinberg audio interface … got my soft licencer and the licence for Basic fx suite … updated … everything fine … But when I try to download the Cubase AI 7 or 8 , I put my download code and then when I put my ur44 serial number , he says ‘’ wrong number !!! Im getting crazy because the number I took ( in the bottom of my unity , is NOT WRONG !!!

WOULD YOU HELP ME PLEASE ???

Paolo

Hello,

the Download Access Code needed to download the software is 25 characters long and printed on a paper included in the box. This is not the serial number of the unit printed on its back, which is needed to register the unit itself.

Please, see my post post here for further details: http://www.steinberg.net/forums/viewtopic.php?f=157&t=78404#p447734 - the procedure for the UR44 is the same.

thanks a lot , my friend … you’ve been very helpfull … cheers :smiley: