I can only move written notes down

Hello!

I changed my Dorico note entry controls in the past, and now I can only move notes down (Alt + Down arrow key), even though I have reset the factory settings several times to fix it.

What could be the problem, and how can it be solved?

Thank you very much.

Hi !

Has alt-up arrow already worked ? If not, there might be something in the system that uses it and prevents Dorico from using it. My first blind guess.

1 Like

Hello!

Of course, I tried pressing Alt + Up arrow, but it doesn’t work. How can I check what you are describing?

Are you on windows or mac?

I’ve read problems with Graphic Cards shortcuts on windows, you might want to disable them

I am using Windows 10. How can I check it?

I’m on a mac ….

But I guess somewhere in the control panel → display

IIRC there can be some problems with particular keyboard localisations on Windows, where the OS hijacks certain keystrokes. If you search the forum you might find the answer.