I can’t see track event data, Visual bugs

Hi,
I can’t see the event data - wave form/midi on my tracks in the arranger window. All my tracks are black. The only way i can reveal data is to change colour of the tracks.
Another thing I noticed , when following tutorials online, when enabling cue tracks, they are also colourless when they should be green as seen in other ppl’s set ups on youtube.

What can i do?

Thank you,
P

Hi,

Do you use Cubase Pro 10.0.60 or Cubase 10.5.12, please?

What graphics card do you have, please?

Hi Martin!!

Cubase Pro 10.0.60

Monitor
Name HISENSE on Intel UHD Graphics 620
Current Resolution 3072x1728 pixels
Work Resolution 3072x1698 pixels
State Enabled, Primary
Monitor Width 3840
Monitor Height 2160
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \.\DISPLAY1\Monitor0
Intel UHD Graphics 620
Manufacturer Intel
Model UHD Graphics 620
Device ID 8086-5917
Revision 8
Subvendor Lenovo (17AA)
Current Performance Level Level 0
Driver version 26.20.100.7261

Hi,

Double-check these preferences:
Event Display > MIDI > Part Data Mode: set it to Blocks.
Event Display > Audio > Show Waveform: Make sure it’s enabled.

they were already checked.
Thanks


the weird thing is, If I decide to colour them with the tool, then the data appears…
Maybe it’s worth noting I did port an old preference file from Cubase 6 to 10, but I don’t know why it would cause this.

Hi,

Could you try in Cubase Safe Start Mode, please?

Safe mode disabling preferences didn’t work. No midi data showing…black colour tracks.

Hi,

Wired… Could you try to reinstall Cubase, please?

Hi do I need to uninstall everything? or can I reinstall over??

I did safe mode again and this time deleted the preferences!!! It worked! Last time I disabled it but didn’t work, so what does this mean? Do I just do my prefs again?
thanks

Thank you very much for your time!!!

Hi,

That’s interesting. I wouldn’t expect so. But I’m glad it works.

Oh no, I noticed watching a youtube video that activated cue mix volumes sliders are turn Green and mine are black. Very disappointed with Cubase 10 so far. Only used it a handful of times and there’s tons of visual bugs :angry:

This is mine

This is one on YouTube

I guess I could try reinstall but what is the procedure pls? How do I fully uninstall Cubase??

Thanks

Hi,

Just use the uninstaller.

If you want to also trash your preferences, to get the factory settings afterwards, delete this folder:
%appData% Steinberg/Cubase 10_64.

Hi Martin

Thanks reinstalled ‘Cubase only!’ the nightmare is over!
Thank you for your time in helping me on this one