Hello! I’ve been using Cubase AI 11 Bundled with YAMAHA AG03 since last Dec., and I bought upgrade Cubase Artist 12 today.
- The product I bought was “Cubase Artist 12 upgrade from Cubase AI 11”
- I got email with Activation Code/Download Access Code after completed credit card payment.
- I’ve installed using Steinberg Download Assistant, completely.
- I entered Activation code on eLicenser Control Center(6.12.8.3305).
- Although it showed “Cubase Artist 11(Not upgradable)”, I clicked “OK” as it was.
- In the next, it showed “License upgrade you executing is available only for the license recorded on USB-e-Licenser…”, and I can only click “Cancel”.
- I cannot transfer the license from USB-e-Licenser to Soft-e-Licenser, just because my previous was Cubase AI and I don’t have any USB dongle.
- On “Steinberg Activation Manager”, it still shows “Verification Pending” in 1 month after.
Thank you for reading my long text.
Could you please let me know some solution for that problem in 1 month.
Really appreciate for your warm instructions in advance.