Hi, I was trying to finish my shopping after receive my approval for a crossgrade
I received my password for my account from steinberg but I cant login in my account
If I try to use “forgot my password” will say that my account doesn’t exist
So I reopen my account creating a new one (even with the same email) but I am not able to finish the shopping of my approved crossgrade
I don want to miss the black friday discount
I did submit a ticket but I dont have a “acknowledgement” email from them
I wonder if this is normal
I dont know what else to do 