I Cant get a Soft Elicenser

Hello! I kow this topic has been threated here before, but i can’t find a solution in any post or in the help center.
The problem is that my elicenser dont show any soft elicenser, i’ve tried to use elc installation helper and gives me error, i’ve reinstalled a lot of times, i cant find an email con communicate to steinberg and i live in a country where i cant buy a usb dongle (Even in amazon there’s no ship to here)

Someone have a solution? Pls

Hi and welcome,

What error, please?