This is my first topic.
I’m writing here to find a solution to my issue.
I was trying to buy an Educational Version of Wavelab Pro 9. I’m an Italian Conservatory student of Sound Engineering and I really need it for my Mastering Class.
So, I went to Edu Shop, selected Wavelab Pro 9, added it to the cart and logged in the shopping site area.
Steinberg asked me to upload a proof of eligibility and to choose my Country. I chose “Italy” and the I uploaded my proof.
That’s the issue: once I uploaded it, I can’t go on with the purchase. I simply still in the same page with the Country selector and, again, the uploading section. No “OK” or “Go” button on the screen.
I tried with Google Chrome and Edge browsers on Windows 10 and I had the same problem.
Is this a bug or a site’s issue?
Thanks in advance for your attention