I can't open my Steinberg Download Assistant Successfully

Hey guys, I just updated my Cubase to 12, then I would download Steinberg Download Assistant, but I can’t open it successfully, when I clicked login bottom, there’s no any reaction
can somebody tells me why, thanks.

Hi and welcome to the forum,

Your internet browser should open.

Are you on Mac or Windows?

Hi, I’m windows 10. Also I opened my internet browser so I do not understand what’s the problem.


What is your default/primary browser, please? Could you try to disable your antivirus and firewall, to make sure, it doesn’t block the communication, please?

Hi, my default browser is google chrome. I tried to disable my antivirus and firewall already, so I think it’s not the problem :smiling_face_with_tear:

I can do nothing after I clicked the log in bottom