I have cubase 13 artist and launchkey 61. but there is no sound

I have cubase 13 artist and launchkey 61. but there is no sound

I have done the set up in Studio set up to show the details in the midi input and output. and on the MIDI port setup i have removed the tick under all mid inputs.

Hi, note that unticking is needed only for the DAW port, while normally you leave the other port ticked.

Now, since you’re in CB13, upon creating an instrument track, do you select the proper MIDI Port, or even the ALL (as long as you have your keyboard’s appropriate MIDI Port into this list)?

i have not really got as far as choosing a track as i have no sound. the advice from launchkey told me to untick that box. i uninstalled then re-installed and briefly i had sound. then this morning i was back to having no sound. uninstalling and re-installing for 20 minutes of sound seems unproductive.
I just wondered if this was a common problem. i have not seen any mention of this elsewhere.