The save shortcut key and save option are invalid.
Every time I encounter this bug, I can only restart Cubase13 to restore it to normal.
This problem makes me lose the project I just completed, which makes me very frustrated!
It looks like Save As… is still available (based on the shortcuts, can’t read it) which would at least keep you from loosing work.
The only thought I’ve got is that the destination media might be offline or otherwise unavailable. Anything unusual about where the Project is saved?
Thanks for your help!
Yes, the Save As option is still available. I can only use the Save As option to save the file and overwrite the original project file.
Regarding the original project file, I can confirm that it is not offline, because it is saved in the system disk of the Mac. If there is a problem with the system disk, my Mac will not work properly.
On the other hand, I have confirmed the existence of the project file and it has not been tampered with or deleted.
In fact, when I restart Cubase and open the project again, the save function will resume normal operation, so I think it can be ruled out that there is something wrong with the project file.
So you say the Save menue item comes back only if you restart Cubase, is that right?
Can you specify a point where this button is deactivated, or is that as soon as you open your project?
I wonder if it could be related to a messed up Preferences file?
I might also run a test to check out if the Mac’s hardware is ok.
Generally, the button is available for a period of time after I open the project.
However, when I run Cubase for a long enough time (perhaps after two or three hours), the button suddenly becomes unavailable at some point. But this is not absolute.
I would say this issue occurs sporadically, and I haven’t been able to identify what triggers it.
I have already tried reinstalling multiple versions of Cubase (13.0.41 and 13.0.51), and I performed a complete uninstallation before reinstalling.
So the Preferences file should have been reset after the reinstallation.
As for the Mac’s hardware, which test items should I run to determine whether its performance is normal?
Where are you storing the projects? Is it a cloud drive or is it internal drive storage?
The idea from @Nico5 to run hardware checks is definitely a good idea as well
Thanks for your help!
I need to add one more point: the button does not become available again until I restart Cubase. Even if I create a new project or open any other project, the button remains unavailable. However, the “Save As” button is still functional.
I usually store my projects on an external storage drive. Since my macOS is also running on this drive, I can rule out the possibility of the external drive going offline. If the drive were to go offline, my Mac would immediately black out and shut down, but that has never happened.
That said, the drive could still be the issue. I will move the project to internal storage later to see if that resolves the problem.
this might very well be a MacOS problem and not a Cubase problem.
Totally different software - similar symptoms:
Thank you for your assistance, this information is truly valuable to me! I will try saving my project files on the internal storage drive and see if it resolves the issue.
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