I upgraded Cubase Pro 12 to 13 Pro and did not receive any gifts

I accessed the site to the gifts area after entering the activation code on the site and no gifts appear And so in the activation software of Cubase, I entered the activation code, but I still don’t see gifts in the gifts area in the personal area of ​​the website What is the reason for this?

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Welcome to the forum.

It typically takes up to 24 hours until they show up, so you need to wait a little bit.