So the latest iC Pro seems to find my computer and then goes to the following screen where it sits for a long time, occasionally refreshing back to the ‘find computer’ screen where it finds my computer right away then returns to this screen:
After searching and reading this
post I reset my router/modem using the following commands:
netsh winsock reset
netsh int ip reset
netsh advfirewall reset
Then rebooted my computer, and refreshed iC Pro. Still get stuck on the loading screen. Any suggestions? Contact support?
Windows 10 Pro 1909
SKI Remote v. 18.104.22.168
Cubase Pro 12.0.70
iPad iOS 16.6
Could the issues be related to dedicated firewall settings?
Did you follow the install and setup instructions on our Remote SKI website?
In addition, you may check out our
Cubase iC Pro troubleshooting article.
Hope that helps!!
Please check if our troubleshooting article is of help to resolve the problem:
Thank you for purchasing Cubase iC Pro from Steinberg!
Cubase iC Pro gives you advanced remote control of your Steinberg DAW to get that recording session as smooth as possible.
Please make sure to follow these steps, to install and use Cubase iC Pro:
Your computer and mobile device are connected to the same WiFi network.
Install Cubase iC Pro via Google Play or App Store on your mobile device.
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