Hi @eross21
Thank you for your message.
Does the standalone version of Iconica Sketch for iPhone/iPad function as expected? Do the presets load and play correctly when you tap single notes on the internal keyboard?
If not, please ensure that the full 1.8 GB of app content has been properly downloaded. If the issue persists after the content download has completed, try closing all apps and fully shutting down your iPad before restarting and testing the standalone version again.
If the problem continues while using Iconica Sketch with Groove Rider 2, we recommend reaching out to the app vendor for further assistance. We’re available to provide a promo code for testing if needed.
Please keep me updated.
Best,
Lars