I bought a UR22C some weeks ago, installed it and seem to be getting on with it reasonably well for the most basic functions, but over the weeks I have been unable to work out from either the instructions or the eLicenser where I should go to get the download of Cubase AI, let alone licence it.
The Steinberg site seems to say I should come here for support, yet the sticky at the top of this forum says I should go to Steinberg. It’s all a bit circular…
I’ve tried writing to this forum a couple of times, but either my message doesn’t get published (I can’t find my posts now).
This is what the eLicenser says. It seems mysterious to me - if my licence is registered, surely I have a valid Steingerb licence? And if so, surely I should be able to obtain a working copy of Cubase AI?
Your eLicenser with the number (numbers numbers) was successfully registered.
Currently, there is no valid Steinberg product license found on this eLicenser.
If someone can help I would be most grateful as I’m really on the verge of giving up…