I'm locked off Cubase! - elicencer problem

Cubase
1

I am suddenly locked off Cubase. It says it does not find any licences installed. I reinstalled elicencer and performed maintenance tasks but nothing chanced. I even entered the Cubase 11 activation code in the elicencer but it says the current elicencer version is too old (although I just downloaded it). What is going on?

I also attach a screenshot of the elicencer window. Shouldn’t I be able to see Cubase 11 on the right panel?

elicencer
elicencer1536×864 70.4 KB

2

Hi,

Which Cubase edition do you own, please? Cubase Pro, Artist, Elements, LE or AI? Was it running in the past already?

3

Cubase 11 pro. Running perfecrly until yesterday.

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4

Hi,

I don’t see the USB-eLicenser there. Make sure, the USB-eLicenser is plugged in, please.

5

I took in out and back in. Nothing. I tried another usb port and it worked! (go figure…)