Imagegenerator.dll is missing

Cubase
1

Hey Folks
I moved from Washington to California and when I finally got my computer up and running I hit my Cubase 8.5 Icon on my desktop and its telling me my imagegenerater.DLL is missing and to try reinstalling 8.5 which I have done to no avail.
I don’t get it, It worked fine before we moved. I can load version 8 but 8.5 is puking.
Any suggestions :frowning:
Thanks
Patrick

2

Is the file imagegenerator.dll present in C:\Program Files\Steinberg\Cubase 8.5?

If not, not all files installed during the installation.

3

Thank you for your reply
It seems the little fart file is in that very location sitting alone in a list of file and folders.
So what I did was click on the dll and it asked me what program I wanted to open it with and it opened Cubase 8.5.
8.5 loaded, When I try the icon it still says the dll is missing so I sent the dll to my desktop and now its fine. click on the dll it loads.
This is weird
Thanks again for your suggestion. It gave me something to go do.
Patrick :smiley:

4

It seems that what you have on the desktop is not the shortcut o
f the App but the Exe. itself that is why you get this message if you move both Cubase icon and the imagegenerator DLL back to C:\Program Files\Steinberg\Cubase it will work from the Cubase Folder and then you can create a real shortcut in the desktop.

5

Hi there and welcome to the forums!

Any particular reason you are trying to solve a 7 year old issue? My guess is that OP has moved on from their Cubase 8.5 by now.

6

The past week i had the same problem with Cubase 13 Pro, it is not an issue related exclusively to the 8.5 version, and i realized that it happened because as i was trying to create a shortcut on the desktop instead of creating the shortcut i dragged the Cubase app to the desktop and that is why i was getting the error message. I resolved the issue restoring the Cubase exe to the Cubase folder . Your guess resolved the issue doing the opposite he took the “missing” Dll to the desktop and Cubase was starting again. I left the comment just in case someone in the future has the same issue.

Thank you.