Import Audio from video file gives quicktime error


Using Cubase 9 I am trying to import audio from an mp4 file. I get this error importing media that quicktime cannot be intialized. I have done this operation many times, never got this error. Why would importing mp4 need quicktime in any case? Anyway, anyone know how to fix this?

Hi and welcome to the forum,

The video engine was based on Quick Time in the past. Therefore Quick Time opens the MP4 file and provide the audio part of the file over to Cubase.

Please, make sure your Quick Time Player is up to date.