impossible saving user pressets

hello, I discover that after the update cubase pro 9.5.21 build 3 halion SE does not save user pressets that does not even appear in search results even if I type the exact name and even if I filter user content or presset d factory and user presset. Similar for the rating, if I put 5 stars they do not register and all my previous ratings have disappeared. It’s just not credible, galle. Someone you please can help me?

No issues here. Make sure that the folders inside “C:\Users{{USERNAME}}\AppData\Roaming\Steinberg” aren’t set to read only.