# Instagram Live doesn't receive the audio from the UR22C interface

**URL:** <https://forums.steinberg.net/t/instagram-live-doesnt-receive-the-audio-from-the-ur22c-interface/833516>\
**Category:** UR-C Series\
**Created:** [February 13, 2023, 11:59am UTC](https://forums.steinberg.net/t/instagram-live-doesnt-receive-the-audio-from-the-ur22c-interface/833516 "2023-02-13T11:59:17Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Ray\_Rangel](https://avatars.discourse-cdn.com/v4/letter/r/41988e/32.png) [@Ray\_Rangel](https://forums.steinberg.net/u/Ray_Rangel)\
**Post date:** [February 13, 2023, 11:59am UTC](https://forums.steinberg.net/t/instagram-live-doesnt-receive-the-audio-from-the-ur22c-interface/833516/1 "2023-02-13T11:59:17Z")

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I just saw the video " How To Livestream For Social Media With Great Audio Quality | UR Stories" on Youtube and I replied all the process explained. Everything works fine until the point that the Iphone recieve the sound and I can edit it in the DspMixFx App. However when I go to Instagram Live, the sound continues arriving from the Built-in microphone instead from the interface.  
The point is that the audio from the interface is getting in the phone, for instance, if I open the audio recorder (Voice memos), actually the income audio comes from the interface. I don’t understand why just is not applying for Instagram Live doesn’t.

Thanks.

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**Author:** ![Amirhayyat](https://avatars.discourse-cdn.com/v4/letter/a/6de8d8/32.png) [@Amirhayyat](https://forums.steinberg.net/u/Amirhayyat)\
**Post date:** [October 10, 2023, 8:10am UTC](https://forums.steinberg.net/t/instagram-live-doesnt-receive-the-audio-from-the-ur22c-interface/833516/2 "2023-10-10T08:10:10Z")

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Did you tried to troubleshoot “Instagram Livestream”, by following steps:

Check Audio Settings  
Update Drivers  
Restart Your Device  
Test with Another App  
Check Instagram Permissions  
Browser Compatibility  
Try a Different Device

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**Author:** ![Amirhayyat](https://avatars.discourse-cdn.com/v4/letter/a/6de8d8/32.png) [@Amirhayyat](https://forums.steinberg.net/u/Amirhayyat)\
**Post date:** [October 15, 2023, 6:01am UTC](https://forums.steinberg.net/t/instagram-live-doesnt-receive-the-audio-from-the-ur22c-interface/833516/3 "2023-10-15T06:01:18Z")

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Hey there, you can try this