Installing Cubase Pro 12 - licence issues

On 12/13/2021, I upgraded from Cubase Pro 10.5 to Pro 11, with the goal of upgrading to Cubase Pro 12 once it came out. A Steinberg forum reads: “If you activated your license 09/11/2021 and later, you are allowed to get Cubase 12 for free”

I have installed Cubase Pro 12 but the activation manager finds no valid license. Before I head to the Steinberg tech support line, any info you can share on this?

Hi and welcome to the forum,

Please, follow these instructions.