Is Cubase Elements returnable?

I have C7 but want something for my laptop. I’ve downloaded the demo but it won’t run because it hangs at “initializing eLC”. I’ve worked with support and still can’t get it working. The support tech said I shouldn’t have that problem with the full version. So I’m willing to try but if I can’t get it to work will Steinberg let me return it for a refund?

Hello vintagevibe,

if the activation code is unused you can have a refund, but it gets a little more complicated if you have bought a boxed version.

I’m going to send you a PM, it should be easy to fix this.


I PM’d you. Thanks for the assistance.