Issue - CB12 Serious error with Grove Agent (w dmp file)

Hi!

Just had an “Serious error” in CB12.51 in a project with nothing except Groove Agent (5.1.11.176).

  • Added GA as VSTi in empty project
  • Selected kit
  • Made som adjustments to mixer (Multi output)
  • Saved as Preset in CB Preset manager
  • CB displayed error message about “Serious error …” tried to save CB frooze had to end task
  • Opened CB12 and project again
  • Made adjustments again saved as preset and everything OK
  • Strange…

Dmp file:
Cubase 12.0.51.391 64bit 2022.11.30 11.42.28.920.dmp (1.4 MB)

Can anyone have a look at the dump and see what may be the issue, please?

/Hackej

Yep, that seems like a bug in GrooveAgent. You should probably open a call at SB and provide the dump.

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 0000000068335137 (Groove_Agent_SE!GetPluginFactory+0x0000000000079fb7)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

Hi!

Thanks for the help, will do that.

/Hackej