Issue cubase 14 pro keeps on crashing

Hi, I have been using pro 14 for the last year with no problems and then…

I loaded an old song that was using spectral layers and I noticed it was missing so I went to the download assistant and I downloaded Spectral layers12 and a few other things

I tried to activate it and realised that 12 is only for pro 15

so then I loaded spectral layers go thinking that it was the new version for pro 14

Go is activated in my system but did not work

when I was trying to load other things cubase told me that I did not have enough space

so idiot that I am I trans fed all my songs / projects to my external drive

I tried to then play them and I go the message that my system had crashed

at the moment I cannot do anything with pro 14

Any help would be great

Regards James

Hi

Are you on Mac or Windows? Could you attach the *.ips/dmp files?

  • Mac: macOS Console utility > Crash Reports (or ~user/Library/Logs/Diagnostic Reports).
  • Win: %userprofile%/Documents/Steinberg/Crash Dumps

Hi Martin,

I’m running Mac

And afterwards came this one!

and I unfortunately went ahead and in Preferences deleted program preferences!!!

And now firewire connection is gone…

restarted the computer and my Motu interfaces and removed hard drive

changed Asia to aggregate and firewire is now working

made a quick songwriter production and that’s working

now I need to now I’m going to switch off and connect the hard drive

Info soon

reconnected hard drive and tried songwriter song and it worked

I then tried to import a cubase song from my hard drive and it crashed as per my earlier post

INFORMATION

I was organising my Mac mini hard drive and decided to transfer all of my cubase projects over to my external hard drive as the Mac mine hard drive was not enough capacity to load addition downloads from the

Regards James

Hi Martin it seems it crashes with spectral layers

What is the correct version of spectral layers included in my cubase 14 pro system?

Hi,

Yes, it definitely crashes with Spectra Layers.

You can find it in the Steinberg Download Assistant under the Cubase … Cubase 14 Pro “folder”.

To be able to resolve the *.ips file, I would need the file, as mentioned above.

Cubase 14-2026-05-25-164720.ips (134.4 KB)

Hi Martin this was the latest crash report, there are earlier ones if you need them

I have tried yesterday to remove the wrong versions of Spectralayers,

I put them in the BIN (Apple) every time I tried to deleate them I was not successful any tips?

The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again.

Ive unlocked it and sharing is ok but… still will not deleate

Regards and thanks

James

Hi,

Cubase Pro 14 license includes SpectraLayers 11.0.70.

In your *.ips file, I can see that SpectraLayers.vst3 (12.0.40.433) is installed here:

  • /Library/Audio/Plug-Ins/VST3/SpectraLayers.vst3/Contents/MacOS/SpectraLayers.vst3

Please, try to uninstall SpectraLayer 12.

Hi

so I have deleted all versions of SpectraLayers in the bin! the only way was to remove all items!

I have looked over my computer for any SL versions I cannot find any

however

and here also

and in Cubase the extension is greyed out

this is empty nothing is in there!

Hi,

Click Cubase 14 on the left side. Then download SpectraLayers from the list, you will see (same as it was on my screenshot).

Hi Martin,

As per your instructions I have downloaded and installed SL 11.0.70

However in library in my Mac mini there is no VST3 as per your screen shot3 (see below)

And in this screen shot you can see that SL GO is activated. I have de activated many times!

and SL11 is still graded out in cubase

And in the download assistant SL 12 is still there!

NEW INFORMATION

Spectral layers 11 and wave lab 13 are both in my Application Launchpad but not in Cubase

Hi Martin,

do you have any more suggestions?

I have followed your instructions but…SL is greyed out in cubase Randall of the screenshots are actual

Has anybody else had the same problem?

Regards James

Cubase 14-2026-05-28-194146.ips (153.2 KB)

Here the latest crash report