Issue with UR Series Hardware - Need Assistance

I’ve run into a bit of a snag with my UR Series hardware I’m running the interface on a Windows 10 machine Whenever I try to connect my UR Series audio interface to my computer, the LED indicators don’t light up as they used to, and my computer doesn’t seem to recognize the device at all. I’ve made sure that I have the latest drivers installed. Has anyone else experienced a similar problem with their UR Series interface?