'kein AC' problem

I tried to get my activation code with download access code through ‘mysteinberg’ but it says ‘kein AC’.

Is that there is something wrong with the server?

something wrong everywhere…i dont know a business that could let its employees go home after an eff up this enormous

i get this same error with the second upgrade we purchase. the first I managed to recover after hours of errors and ‘pending transfer status’ using the older elicenser. spectacular mess and unforgiveable.

Same problem here.For all previous upgrades the sent license code straight away, but now this stupid extra step with some download access?? and it doesnt work…

Same problem here. When I am trying to get my activation code by putting the download access code in ‘my steinberg’, it is showing ‘kein AC’.

What is the problem?