Kensington Expert Trackball issues only in Cubase 11

Hi all. I can’t get either of the top buttons to work in Cubase 11. All of the buttons on the trackball work in all of the other software on my computer except for Cubase. Any suggestions.

Hi,

Are you on Windows or Mac? Which version? Do you have the latest driver (of the mouse, if there is any specific driver; and graphic card driver) installed, please?

Check the Kensington ‘TrackballWorks’ utility - you can have different profiles per application, it’s possible that you have one for Cubase 11 setup in error which has those buttons disabled.

Or it’s possible you have buttons assigned that Cubase doesn’t recognise - do you know what they’re set to currently? (That utility will inform you.)

I’ve tried assigning the buttons for several different keyword shortcuts, even several different actions none of them work in the profile that I created for Cubase, also all of the same mouse assignments work in ever other program on my computer.(in the All Applications profile) There is only one Cubase profile presently. Also, Thank you guys so much for helping me.

Windows, Kensington Tech support had me try several different versions including the most recent one. None of them work properly.

Question, Can Cubase 11 recognize all four buttons and all six variations of those buttons i.e. the top two and top bottom simultaneously clicked.

It’s not actually Cubase that recognizes the buttons, etc - the Kensington driver and software send the customized messages to Cubase.

Cubase thinks the user is doing it for all intents ad purposes.

So yes, it can recognize whatever the trackball sends

Hi,

I know there is at least one Steinberg member successfully using exactly this trackball with Cubase 11 & 12 on Windows.

@Martin.Jirsak If that’s not me, add one more. I discovered the device at a studio- I think many engineers of a certain age use it

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I guess that depends on what you have the buttons set to, are you able to share how they’re mapped?

I only have the two button version, but if I set button 2 to shift, then when I click on events with Button 1 they are added to the selection as I would expect.

Also, make sure you’re grabbing the correct Cubase .exe in the Kensington application. Is it possible you have an older version of Cubase also installed and the profile is linked to that .exe in error?

By the way there’s a utility out there that replaces KensingtonWorks called X-Mouse Button Control. Among other things it enables chording for any combination of buttons. Been using it for more than a year, works quite well.

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