I recently upgraded to Wavelab 11 and noticed that my key commands have not migrated over from version 10. Since the Steinberg licensing system restricts access to previous versions after an upgrade, I can no longer open Wavelab 10 to retrieve and save my preferences.
While I understand the licensing rationale, this has caused an inconvenience, as I did not think to manually save my preferences before upgrading. A heads up or warning about this from Steinberg would be greatly appreciated in the future.
Could you advise how I might go about manually migrating my key commands from version 10 to 11 at this point? I would be very grateful for any suggestions you may have.
I’m sure this licensing restriction is not intended to limit access deliberately, but rather to prevent concurrent use of multiple versions. However, allowing temporary access to retrieve settings would likely prevent many support requests like mine. I wanted to provide this feedback constructively, as improving the user experience around upgrades would benefit Steinberg as well as users like myself.
Please let me know if there are any options for resolving my missing key commands. I appreciate your time and assistance.
WaveLab 10 and 11 have their own separate Preferences folders so even if you can’t open WaveLab 10, you can still access the Preferences fodder.
I don’t have WaveLab 10 installed anymore and you didn’t specify if you’re on Mac or Windows but for example, here is the direct path to my WaveLab 11 keyboard shortcuts preference file on Mac:
/Users/username/Library/Preferences/WaveLab Pro 11/Preferences/KeyShortcuts.dat
You should be able to manually file your WaveLab 10 keyboard shortcuts preference file and move it to you WaveLab 11 Preferences folder.
If you still have a dongle connected/to connect, you should be able to open past WL versions. For example, here I can open 9.5 if I want to.
If you are on a Windows machine, you should also be able to see (and copy) settings from your previous system: user name>App Data>Roaming>Steinberg>Wevelab Pro 10
Thank you very much for your quick response. I was able to migrate without an issue via folder structure. It seems the batch key commands didnt transfer so I manually entered them again. Maybe I changed the batch template file names in the meantime and hence key commands didnt migrate. No big deal.