Had trouble since yesterday where any project with Kontakt causes my program to crash, doesn´t matter if there is one or ten. Have tried reinstalling kontakt but unfortunately it hasn´t helped.
Any advice on what I can do to solve this? Have also attached one of the crashlogs.
Cubase 11.0.41.448 64bit 2021.12.5 18.26.17.029.dmp (2.5 MB)
Hi and welcome to the forum,
There is only 1 line in the stack:
STACK_TEXT:
00000000`00000000 00000000`00000000 hardware_disk!Unknown+0x0
Therefore I would double-check the hardware by running any kind of hardware test.
@LeoCA ,
Your .dmp file is indicating:
PROCESS_NAME: Cubase11.exe
IO_ERROR: (NTSTATUS) 0xc0000013 - {No Disk} There is no disk in the drive. Please insert a disk into drive %hs.
EXCEPTION_STR: 0xc0000006_c0000013
Are you getting a pop-up window when it crashes with this message in it:
“Windows - No Disk” or “Windows - No Disk error message c0000013”
Its likely you have some removable media that Kontakt is looking to load samples from. Check any connected USB drives, or the Windows event viewer for potential hardware level drive issues.
Or, if you have moved samples to a different drive and Kontakt does not know where they are.