Kontakt keyswitch colour missing Cubase 7.5

When I open a project and go to already loaded instant of Kontakt on a rack instrument
lets say Scarbee P bass is loaded. the keyboard on Kontakt’s GUI only shows the
Blue keys and no Keyswitch keys the red ones. Yes in kontakt Options, Interface,
Show mapping and keyswitches is selected.
Kontakt V 5.4.1.211 OSX 10.95 Cubase 7.5.30
UR828 firmware v 2 and drivers
Late 2012 iMac Quad Core I7 16 GB ram
Midi controller is turn off
not sure if this is the right place to report