Korg Collection 3

Does anyone here have a direct phone number to Korg’s tech support? I bought the Collection 3 last week and they gave me a bad product key. I’ve emailed them twice and outside of the automated email reply, they haven’t responded. At this point in time, I seriously advise against purchasing any software directly from their website.

From 7th August, 2021 to 15th August, 2021 the support desk will be closed for Japanese holiday. Following 16th August, 2020, our replies may be temporarily delayed depending on the size of the support ticket backlog. We appreciate your understanding.

I have not received my product code – KORG app Help Center (korguser.net)