I recently upgraded my LE 4 version to 9.5 thanks to a convenient offer by Steinberg. I also downloaded and installed update 9.5.10 and 9.5.20.
First thing first. The app wouldn’t start. 9.5 would not start, 9.5.10 neither. The windows “sandtimer” rolled a couple of times, and that was it. So I started searching the web for known issues, and I read this Steinberg post:
This is for the full version, I’m assuming, but I guess it also applies to the LE. So I downloaded the latest NVIDIA drivers, and launched the app again. This time, the splash screen appeared, the app started and shortly after I selected the audio driver with which to work (Behringer XRAir18 ASIO), it crashed to a blue screen (first time I see it in win10!). The blue screen said “driver corrupted expool”.
I then tried also the other workaround, and started the app with a different graphic processor (Intel). The app lasted a bit longer, I even managed to open a project, then it crashed again to a blue screen. It said “Driver irql not less or equal”. The cause apparently is the file RTKVHD64.sys
It should be a realtek driver, so there’s an audio conflict now?
This is so frustrating. Does anyone have an idea of what to do/try?
Is the video or the audio driver causing these problems? (It looks like it was the video, then the video was kinda solved, and now it’s the audio?)
Intel i7-2640M CPU@2.80GHz
Windows 10, 64 bit
NVIDIA GeForce 610M
Driver 23/02/2018, 220.127.116.1101
Intel HD Graphics 3000
Driver 19/05/2016, 18.104.22.16859