February 20, 2022. I’ve been trying to activate the Hybrid Bundle license via eLicencer Control Center (latest version) for days, but without success. The License Download gives the same error every time: “A connection to the license server could not be established, either due to incorrect network settings, or because the license server is currently not avaibalble (e.g. due to maintenance work).” My network is working fine, the firewall is not blocking eLicencer. So what’s going on? I read on the forum that more people have this problem, but I don’t see a solution.
Online synchronization & Maintenance of eLicencer also produces similar error messages. The previously purchased licenses for eg. Cubase PRO 11, are properly displayed by eLicencer.
What is going on? This hassle with activating Steinberg licenses is really annoying!
Unfortunately, I had to request a refund after waiting unsuccessfully for support to activate the Hybrid Bundle. Too bad, I was really looking forward to this software, but apparently support isn’t that important to Steinberg.
The problem is finally solved. It turned out to be VPN blocking the download of the license, even though the firewall indicated that eLicenser was able to access it.
Thanks for the support.
