license not found but i can see it in e=licenser

Hi Ive just installed CUBASE 10 gone through registering and setting up E licenser and I can see the license but when i try to open the software it just says no licence found

Hi and welcome,

Which Cubase edition do you own (have license for) Pro/Artist/Elements/LE/AI? Which Cubase edition did you install?

hi we have cu base 10.5 on windows 10 pc I can see all the steinberg libraries and the license in elicenser but when i try to open the programme it says no licence this is becoming very annoying

cubase 10.5 elements Education

seems as though its no looking in the right place for the license

Hi,

Which Cubase edition do you own (have license for) Pro/Artist/Elements/LE/AI? Which Cubase edition did you install? Could you attach a screenshots, please (make sure the Soft-eLicenser Number is blurred)?