License problem

E-licenser won’t let me run Cubase and Dorico at the same time. The problem seems related to Halion Sonic. If I use e.g. Noteperformer instead of Halion all is well. Cubase and Wavelab runs happily together.
Halion sonic elicenser error.jpg
Halion sonic elicenser error.jpg
E-licenser is updated to latest version.
Btw - it’s Dorico PRO and not Elements…

Mads, I’m afraid I’m no expert on this, but this is what our knowledge base has to say about this error:

I suggest you contact support via MySteinberg to check whether they agree that a replacement USB-eLicenser is the correct solution.

Thank’s Daniel. I doubt that this is the problem since Cubase, Dorico and Wavelab runs flawlessly - also with Halion loaded in Cubase. It just can’t handle Halion in 2 apps at the same time. On the other hand the dongle is very old.
I contacted support - let’s see when they answer. Last time I asked something it took 7 weeks to get an answer :unamused: :open_mouth:

Hi Mads,

Did you already try to start the eLicenser Control Center as well as both applications as administrator?

Cheers, Anja

Yes - and that seems to have fixed the problem :slight_smile:
Thank’s Anja!