Line Tool Crash

Cubase
,
1

This is a crash that I’ve had since Cubase Version 5.0, but have never uploaded a crash dump for. Steps

-Midi editor of a part
-Switch to line tool
-Edit CC data during playback
-Crash dump warning

Cubase grinds to a halt sometimes on heavy projects when using the line tool or draw tool. Here’s the .dmp but I can send the CPR file too if needed.
line tool crash.zip (1.03 MB)

2

Here is another dump file that occurred today, using the line tool on CC1.
line tool crash dump 2.zip (939 KB)

3

works fine here.

4

This happened again today, and I knew it was about to happen right when I accidentally used the line tool on the midi roll instead of the controller lane. Cascading warning. Here is the faulting module info:

Description
Faulting Application Path: C:\Program Files\Steinberg\Cubase 8\Cubase8.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Cubase8.exe
Application Version: 8.0.30.536
Application Timestamp: 55e48727
Fault Module Name: StackHash_b24b
Fault Module Version: 6.1.7601.18939
Fault Module Timestamp: 55b02e88
Exception Code: c0000374
Exception Offset: 00000000000bffc2
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: b24b
Additional Information 2: b24b23c4427cdef3bfa475c5ae269767
Additional Information 3: 673c
Additional Information 4: 673cca7bf3d7c3e68a3f4e630bc597ba

Extra information about the problem
Bucket ID: 72087632
Line tool crash 3 in midi editor.rar (604 KB)

5

I’ve had these same issue. I’ll post crash reports when it happens.

6

Srd, which plugins are you using? Evidence seems to suggest this could be related to a specific plugin.

7

This happened again today. This time I was editing a MIDI channel information during playback.

Later on, Cubase eventually crashed with this:

Faulting Application Path: C:\Program Files\Steinberg\Cubase 8\Cubase8.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Cubase8.exe
Application Version: 8.0.30.536
Application Timestamp: 55e48727
Fault Module Name: Cubase8.exe
Fault Module Version: 8.0.30.536
Fault Module Timestamp: 55e48727
Exception Code: c0000005
Exception Offset: 00000000016e7ed8
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: f5ad
Additional Information 2: f5adb450121a77c2ba7992954902728d
Additional Information 3: 94bb
Additional Information 4: 94bb42b222ca3ee83fea1831ca840c5a

Extra information about the problem
Bucket ID: 67376081
Cubase 8.0.30.536 64bit 2015.10.19 14.22.rar (176 KB)

8

Here’s another observation I have about this. Although it’s yet to happen in Cubase 8.5.0, there is a very consistent CPU/ASIO Spike whenever I use the line tool to draw in CC lanes of the piano roll. I know I am pushing Cubase pretty hard with lots of VSTs, but it seems odd that drawing a simple line should require so much resources.

9

Yeah since 8.0.30 alot of people have issues with spikes and laggy GUI Performance especially with tools like “Line” “Pencil” and “Scissors”. It causes spikes especially when having low latency settings.

Could you please try the following:

Go to preferences>Editing>Tools

Turn off the vertikal line in the crosshair cursor section.

Does this ease off the spikes?
It does for me

For your crashes i unfortunately (well fortunately for me though :laughing: ) can reproduce your error. I am on Win 7 64bit and Cubase Pro 8.0.30 and 8.5.0 and it doesn’t happen here.

Your errors are pretty random. Have you checked the user rights on everything related to Cubase?

10

+1000000000.

Thanks, and good find! This is blatantly obvious for me. I tried without either of the vertical or horizontal lines enabled, and it is snappier than a turtle. Turn those features on and it’s super laggy. Even just moving the mouse creates a visible lag between the horizontal lines and the cursor (the cursor moves and then it takes a second for the lines to catch up).