Little Score Editor Bug

Cubase
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1

Found an interesting bug in Cubase 13 Pro, not sure if it happens in other versions. Try it out. If I immediately open the project, select all of the tracks, open the lower zone, and then select score mode, it will freeze permanently. I have been able to replicate this every single time.

If I play the project or do anything else first, anything at all, then it does not happen. So, I know this is minor bug. Obviously not an issue, because it only happens in that very specific situation. Nonetheless, I like finding these little peculiarities. Let me know if you guys have the same.

2

Hi,

Are you on Mac or Windows, please?

3

Oh, sorry! You’re right. I should put some specs out here. I’m on Windows 11, build 22631. It’s a 13th-gen i9 with 64GB of RAM. Not sure if it matters, but I’m using an RTX 3050 in case it has something to do with video drivers. Other than that, can’t think of anything else that would be relevant.

4

Hi,

Generate a DMP file and share it via Dropbox or a similar service, please.

Use the Microsoft ProcDump utility to generate a DMP file, please.

  1. Please download ProcDump64 from Microsoft (~650kB) and extract the archive to a local folder on your hard disk.

  2. Run Command Prompt (cmd) as administrator (right click and select “run as administrator”)

  3. Navigate (in the Command Prompt) to the folder with the extracted procdump file.
    For example:
    cd C:\ Users \ \ Downloads \ Procdump
    Note: the dmp file will be written into that folder.

  4. Launch Cubase/Nuendo. You can work as usual. At any time, change to the command prompt and start procdump, to monitor Cubase/Nuendo for unexpected behaviour (see next step).

  5. Launch procdump64 via Command Prompt:
    Cubase 13:
    procdump64 -e -h -t Cubase13

Nuendo 13:
procdump64 -e -h -t Nuendo13

The -h option will write a dmp file in case of an application hang. This might kick in too early sometimes, in case some action takes a little longer. Feel free to skip the “-h” option, if you are only up for fetching crashes.
The option -e will catch exceptions and the option -t terminations of the application.

  1. Prodump is now monitoring the Cubase/Nuendo process and will write a crash log, in case Cubase/Nuendo crashes or hangs. Perform the action that causes Cubase/Nuendo to crash and send us the generated crash dmp.

ZIP and share the DMP file via Dropbox or a similar service, please.

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