starts loading as a rectangle then after that nothing just my desktop . can you help ? do u need more information ?
I expect Cubase crashes.
Does the splash screen appears?
Is a crash dump file generated?
What Cubase version (exactly) do you use? What operating system do you use?
As far as I can see, the last is Media Service on the splash screen, right?
Could you try to trash Cubase Preferences, please? If you have an older Cubase installed, I would recommend to backup and trash even the older Cubase preferences.
i wasnt 100% on some of the questions
Does the splash screen appears? that the main rectangle box that appears ?
Is a crash dump file generated? how would i find out ?
What Cubase version (exactly) do you use? What operating system do you use? cubase 10.5
Yes, the one at the very beginning.
Mac: macOS Console utility > User Reports folder (or ~user/Library/Logs/Diagnostic Reports).
Win: Documents/Steinberg/Crash Dumps
Cubase 10.5.??? Like the latest update 10.5.12? What operating system?
did the update and its fine thanks for your help im not good with technology . big up yourself !