Loop Browser not seeing loops?

I am new to C5. I have lots of third party loops that I use in Live/Acid, when I navigate C5 LB to them, it reads folder names but can’t see the actual loops. It can see the included C5 loops.

Ideas?

Did you let Mediabay scan the folder?

Yes…all relevant folders turn to blue color once scanned but still cant see loop files, only the folder structure.

Thoughts anyone?

thx