lost my in app purchases

Cubasis
1

hi, I just changed my ipad and upgraded IOS now my in app purchases are gone. any help? thanks

2

Hi Joshb,

The in-app store in Cubasis includes a restore purchases option, that should solve the issue in a snap.

Best,
Lars

3

i thought that too but it didn’t work

4

Hi Josh,

Normally it should work as expected, you’re connected to the internet, properly logged in to iTunes etc.?

If the problem persists, please make a short clip (mobile phone is fine) that visualizes the steps and shows the issue.
Please upload via dropbox, WeTransfer or similar and let me have a private note how to access the file.

Thanks
Lars

5

I think i found the issue, i bought the in apps ages ago with an account that I closed as i thought it may be compromised. I bought the main program with a different account, so I guess I am stuck unless i buy them again? I have lots of projects that use the in app effects, they sill seem to work, just cant do anything with them, thats wht initially confused me.

6

Thanks for the clarification.
Please get in touch with Apple to discuss the topic regarding your in-app purchases / closed account.

Best,
Lars