Lost my installation file

Hi,
I purchased Cubase Elements 7 in 2013, and had it installed on my previous computer.

I want to re-install it on my new one - but apparently I didn’t back up the installation file.
I assumed it is re-downloadable after the product is registered once again.

I had a hard time rearranging all the eLicense issues, but finally made it to a new activation code.
Now that it’s activated on this computer’s soft licenser - how do I get to download it again?

When I click on the link in the 2013 mail from Steinberg, it says that I have no downloads available.

Thanks!

It should be in the downloads tab of your MySteinberg. You can also always just upgrade to Cubase Elements 8, that will add a permanent download link to that tab.

Where do I see that tab?


https://s15.postimg.io/5j7uzp82j/image.png

Well, it was supposed to be in that page. You can just download the trial version instead.

Wouldn’t it be limited or temporary?

And just for the record - if such a tab is missing -
Can it mean that I have no available downloads?
Is there any way to contact Steinberg about this while there’s no distributor in my country?
(You know, I rightfully own a product and I can’t get it now…)

There’s both an update and a full install link on this page:
http://www.steinberg.net/index.php?id=downloads_cubase_elements_7&L=1

Thank you very much!

Made my day!

:smiley:

:smiley: