I have lost my USB-eLicenser containing my Cubase Artist 11 license during a move.
The USB-eLicenser is still registered and visible in my MySteinberg account:
USB-eLicenser: 2027911 XXXXXX
Product: Cubase Artist 11
Since the eLicenser service has been discontinued, I would like to know how I can recover my registered Cubase 11 license.
I am not looking to purchase a new Cubase license. I can provide proof of ownership and any information required.
Thank you.
Hi and welcome to the forum!
This is a user forum, please, don’t post any personal information.
Sorry to be the bearer of bad news but you can not use your Artist 11 license anymore without the physical USB eLicenser being plugged in. You will be able to update your license to Cubase 15 which is based on the new licensing system and doesn’t require a USB eLicenser anymore.
If you wait a few weeks - summer sales should be around the corner.
Sorry for the bad news.