When I’ve had problems like this it’s pretty much always come down to not having the same set of codecs between systems. Have you checked? Or a video card on one that couldn’t handle what the other could. It might be helpful to know more about the problem-- are you getting a blank/black video window? Is the window not showing up at all? Do you get a static image/poster frame, but no motion?
FWIW, I’m having no video problems on my laptops with 5.5.
Same project, yes… but my point is that the laptop may not have the same codecs installed as your other (video working) computer. Just one possibility.
I don’t know how Windows Media Player works, codec-wise, but do know that VLC, for example, has the codecs built into the program, so it can play just about anything regardless of what’s installed; Quicktime, depending on the file type, doesn’t necessarily have what you need right out of the box, and when they’re not there you get black screen. So… it could be worth checking out.
Throughout my experience with Nuendo I’ve had (evolving) issues on both Macs & PCs, mostly having to do with the three factors of codec, video card and file type. It’s taken experimentation (mainly with file type) to find the situation that works with each variation.
OS? XP and OSX. So I can’t actually dive into your issue beyond this first-level troubleshoot. Sorry not to be of more help. Hope a W8 user can give you more specific and practical advice!
It did play back fine. As for the Video Player setup, I’m not sure what “correctly” means. What are you referring to?
EDIT:
Not sure if it did play back fine in QuickTime Player.
I just wish Steinberg could make public which version works with a Wintel x64 machine and where to find it. At least then we’d have a starting point. It simply makes no sense to have a media application (flagship no less) that requires Quicktime for video playback and then not tell users which version goes along with the application one buys.
Open the Devices menu and select Device Setup.
In the Device Setup window open the Video Player setup page.
Is there a message hinting your graphics driver needs to be updated?
I just installed QT 7.7.3 as per recommendation and it’s not working.
I tried to run the video by itself in QT player and it asks for “Apple Application Support”. I remember now all the hoops I had to run through to get this crap to work on Win7… Well, clearly not the specific hoops.