MediaBay Crashes When Quitting Cubase

Jeremy_Gillam · April 9, 2026, 6:02am

Hi, MediaBay started crashing every time I close Cubase 15.0.20. It started happening after a recent update to MediaBayServer I think. Crash log attached.

MediaBay Crash Log.rtf.zip (6.3 KB)

Martin.Jirsak · April 9, 2026, 8:53am

Hi,

Please, attach the source *.ips file, so we can resolve it.

Mac: macOS Console utility > Crash Reports (or ~user/Library/Logs/Diagnostic Reports).

Jeremy_Gillam · April 9, 2026, 6:03pm

SteinbergMediaBayServer-2026-04-09-020611.ips (10.9 KB)

Here it is.

Martin.Jirsak · April 9, 2026, 6:20pm

Hi,

Reported to Steinberg. Thank you!

Resonant_Serpent · April 10, 2026, 1:12pm

You have to shut down all external programs like Media Bay before you shut down Cubase. Otherwise it’ll not only crash, but will delete values and files that you created during that session.

Jeremy_Gillam · April 13, 2026, 7:24am

I’ve been using Cubase for several years and have never encountered this. MediaBay just runs when I launch Cubase and closes when I quit Cubase, it’s never been a separate app that I launch. Am I missing something? Appreciate the reply!