Mediabay Preview Sound Issue

The sound heard when previewing in mediabay is different from the sound played when dragging it into the track, and it has been confirmed that it is not a sampling rate or effects issue. This is because the duration is the same.
The sound heard when using the Windows built-in player and RX Pro Editor is the same as the sound played when dragging it into the track. Therefore, it is likely an issue with mediabay.
It seems that only some types of files are experiencing this issue, so it could also be a file error. However, since there are no problems with importing and playing the files, why is mediabay producing a different sound effect?
Does anyone know the solution?

Thanks.