Midi sampler crashing

open sampler window
open media bay
click on sample drag over to box
box lights up sample preview on arrow
release sample into box
working symbol …program crashes
midi sampler is crashing will not accept midi nor samples, crashes after dropping sample into editor.
Win 10
I-7 processor
16 gigs of ram


Attach the *.dmp file, please: Documents/Steinberg/Crash Dumps