Missing agents and presets....

Hello guys,

I have a problem with Groove Agent as the title indicates. As I remember, there should be hundreds of presets displayed in Mediabay and a dozen multi-program presets as well as a few instrument sets. However, attached is what I’ve got on my laptop (my old PC is not like this.):

I’ve tried everything, including uninstalling and installing, ticking install for all users, scan in VST manager and Mediabay. I tried to call their phone service, and there’s no one but a recorded reply. Any help would be much appreciated!


I have the same issue with Groove Agent 5

Sorry to hear that, bro. I can’t believe Steinberg never bothered to solve this problem.