Looking for some help on how I can get a new copy of my license to use for Cubase 11. I have the USB Elicenser but there is no license on it and have made the purchase for the product. trust me, the money has left my account. My email has no trace of anything from steinberg regarding a activation code, license or anything like that.
I’ve tried contacting support 5 times now (3 by a typed request and 2 by phone during their open hours) and nothing happened. this is my last resort. really not sure what i can do but i assumed this would be a simple straightforward process. have i done something wrong?
any help, especially a way to be put through to support would be fantastic. thanks!