Missing product in mysteinburg account library

I logged into my account and the only products I am seeing is Cubase 2 and Cubase LE 4.

I purchased 9.5. Upgraded to 10.5. However neither of those products show up in my products page. How do I get them to show up


Are you sure, you activated this Cubase in the same MySteinberg account, please?

Please, get in contact with official Steinberg support.