Moving licence to new computer

[asbefore]

@Daniel at Steinberg

The process of moving Dorico from one computer to another using the Soft-eLicenser is described here:

https://www.steinberg.net/en/support/software_reactivation.html

You don’t have to use a USB-eLicenser unless you want to run Dorico on more than one computer: if you are simply moving Dorico from one computer to another one, then you can use the ‘Reactivation’ workflow, whereby you provide your original activation code and you are given a new activation code that you can use to activate Dorico on your new computer.

Hi – this link doesn’t work.

[Nejnej54]

Try this (the original should redirect anyway) for Reactivation:

Software/license reactivation (requesting new activation codes)

This the secondary page, linked from the explanation of the difference between Activation and Reactivation:

Software/license activation & reactivation

[Rinaldo]

@Nejnej54

Try this (the original should redirect anyway) for Reactivation:
https://helpcenter.steinberg.de/hc/en-us/articles/206530004

I am trying to do this now myself. (Retired from teaching, have a shiny big iMac in my home office, and it makes sense to have Dorico installed there rather than the MacBook I used for teaching.)

I run into a problem at the start of these wonderfully comprehensive instructions: I read “Install your Steinberg software on the new system,” but where do I find a link to install Dorico 3.5 on this desktop computer without buying it a second time?

[pianoleo]

See Dorico 3.5 Updates and Downloads | Steinberg or download the Download Assistant from Steinberg Download Assistant | Steinberg and then download Dorico from within the Download Assistant.

[Raz2020]

we really need E-licenser Cloud…like Ilok Cloud so we can use dorico on my labtop and my Imac… it is 2020 guys.

[Rinaldo]

Thank you as always, pianoleo. (I should have thought of Download Assistant on my own… I have no explanation for why I didn’t.) It all worked flawlessly, and way more easily than I had anticipated.

[mducharme]

@Raz2020

we really need E-licenser Cloud…like Ilok Cloud so we can use dorico on my labtop and my Imac… it is 2020 guys.

I-Lok cloud appears to not be a good solution for this reason: “This feature requires that the computer is continuously connected to the internet during use. If the internet connection is lost an error message will appear after a few minutes explaining that a valid license must be present to continue using the software.”

I can think of certain use cases where that would be problematic.

[pianoleo]

No problem at all Rinaldo. And mducharme and Raz2020, I’ve been known to knock up arrangements in Dorico during transatlantic flights and on cruise ships. A continuous internet connection, while generally possible, is prohibitively expensive in such circumstances.

[Antkn33]

This link is broken

[dspreadbury]

Could you be more specific about which link is broken, @Antkn33?

[jminnie618]

My reactivation code I was sent (twice) does not work. Dorico won’t let me open on my new computer.
What should I do now?

[dspreadbury]

Welcome to the forum, @jminnie618. I’m sorry to hear you’re having problems. Could you say exactly what happens when you try to enter your activation code? What error do you see? What error do you see when you start Dorico itself?